Techwards Develops and Optimizes Lucid Lane’s Digital Platform for Therapists and Patients
Lucid Lane, a pioneering digital health platform, aims to combat medication addiction while providing therapy solutions for cancer patients and others in need. The platform allows therapists and patients to manage appointments seamlessly through dedicated portals. Techwards collaborated with Lucid Lane to develop and optimize critical components of the platform, ensuring strong scheduling, reporting, and cloud infrastructure capabilities to support over 14,000 active patients.
Problem Statement
Lucid Lane needed a comprehensive solution to address complex appointment scheduling across multiple time zones, facilitate effective communication through integrations, and manage patient data efficiently. The existing system faced challenges in handling dynamic scheduling needs and generating detailed patient reports. Additionally, cloud infrastructure required significant improvements for scalability and reliability. Ensuring seamless integration of therapist and patient portals with tools like Slack and Zoom while adhering to sensitive use cases such as cancer pain management posed a significant challenge.
Solution
Techwards delivered a comprehensive suite of solutions tailored to Lucid Lane’s requirements:
- Therapist and Patient Portals: Designed and optimized portals for seamless scheduling and availability management.
- Provider Portal: Built from scratch, enabling dynamic management of patient evaluations and therapy sessions.
- Event-Driven Architecture: Implemented to generate patient reports efficiently, supporting real-time updates.
- Cloud Infrastructure: Revamped deployment and introduced dynamic microservice provisioning for scalability.
- Integration Enhancements: Enabled Slack and Zoom integration for streamlined appointment booking and communication.
- Observability Tools: Enhanced monitoring and debugging capabilities using advanced observability solutions.
Outcome
Techwards’ contributions empowered Lucid Lane to effectively manage therapy solutions for over 14,000 patients. The streamlined appointment scheduling system efficiently handled diverse time zones, while the revamped cloud infrastructure enhanced the platform’s scalability and reliability. Patient data management was optimized, enabling real-time pain management evaluations and therapy scheduling. Additionally, the improved patient and therapist portals offered intuitive navigation and seamless integrations, significantly enhancing user experiences. Techwards’ expertise bolstered Lucid Lane’s mission to combat medication addiction, delivering a reliable, scalable, and user-friendly digital health platform.
