Is your retail business ready to thrive in the digital age?

The retail industry is undergoing a significant transformation, driven by advancements in technology and data-driven insights.

Our Solutions

valued at over $25 Trillion, is undergoing a significant transformation with the adoption of technologies like

Fine-Grained Demand Forecasts

Enhance inventory management and demand planning with precise, dynamic forecasting.

  • SKU-level precision
    Forecast demand at the SKU, store, and region level for granular insights.
  • Real-time adjustments
    Keep forecasts updated as new data arrives.
  • External influencers
    Factor in external elements like weather, holidays, and economic trends.
  • Scenario planning
    Test different market conditions to better prepare for fluctuations.

Instant Marketing Insights

Make smarter marketing decisions faster with real-time, actionable insights.

  • Real-time dashboards
    Access key metrics at a glance to monitor marketing performance.
  • Multi-channel attribution
    Track and assign sales to the correct channels for better budget allocation.
  • Channel integration
    Quickly add and integrate new marketing platforms without disruption.
  • Custom reporting
    Generate tailored reports for deeper marketing insights.

AI-powered Customer Support

Boost customer satisfaction with AI tools that streamline support processes.

  • Faster agent ramp-up
    Onboard new agents quickly with AI-driven training tools.
  • 24/7 AI assistance
    Provide customers with instant responses, even during off-hours.
  • Consistent responses
    Ensure uniform, accurate answers across all support channels.
  • Knowledge base automation
    Automatically update and enrich knowledge bases for quicker resolutions.

About Techwards

At Techwards, our small but skilled team allows us to be agile and responsive to our clients’ needs. With experience in .

Our Databricks Certified Engineers have worked with retail sector, applying their technical expertise to deliver practical solutions tailored to meet the unique challenges of our clients.

Retail Industry

Is your retail business ready to thrive in the digital age? The global retail industry, valued at over $25 trillion, is undergoing a significant transformation with the adoption of technologies like fine-grained demand forecasting, AI chatbots, and instant marketing insights. These solutions empower retailers to optimize inventory management, enhance customer interactions, and make informed, real-time decisions. By leveraging data-driven insights, businesses can improve operational efficiency, boost customer satisfaction, and remain competitive in an ever-evolving market. Retailers adopting these technologies can see up to a 20% increase in operational efficiency and a 5-10% boost in profitability.

Databricks Technology

Databricks is a unified analytics platform that accelerates innovation by enabling data engineers, data scientists, and business analysts to collaborate seamlessly.

With its powerful capabilities in data processing, machine learning, and AI, Databricks provides a foundation for building scalable, reliable solutions. Retailers can leverage Databricks’ advanced analytics tools to gain deeper insights, improve forecasting accuracy, and make faster, data-driven decisions that drive business growth.

"We have high confidence in their performance and ability to meet our needs."
Michael Morin, Technical Director
Fortune 500

Contact Us

You can also reach us at info@techwards.co for more information.