Effective Date: September 2, 2026 Last Updated: September 2, 2026
These Terms of Service (“Terms”) govern your use of the RUSHD platform (“Platform”) operated by Techwards (“we,” “us,” or “our”). The Platform is accessible at rushd.coach and through custom-branded domains operated by independent coaching practices.
By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1. Definitions
- “Coach” — An independent coaching practitioner who operates a practice on the Platform.
- “Client” or “Member” — An individual who joins a coaching practice to receive coaching services.
- “Assistant” — A team member authorized by a Coach with limited back-office access.
- “Practice” — A Coach’s independent coaching business hosted on the Platform, including their branded portal, content, and client relationships.
- “Content” — Videos, courses, ebooks, audiobooks, articles, and other materials published by a Coach on the Platform.
2. The Platform
RUSHD is a white-label coaching platform. We provide the technology infrastructure that enables Coaches to run their coaching practices online. Each Practice operates independently — Coaches set their own pricing, create their own content, manage their own clients, and control their own branding.
Techwards is not a coaching provider. We do not provide coaching services, endorse any Coach, or guarantee the quality of coaching delivered through the Platform. The relationship between a Coach and their Clients is independent of Techwards.
3. Accounts
3.1 Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
3.2 One Identity, Multiple Practices
You may belong to multiple coaching practices using a single email address. Each practice is a separate workspace with its own data, subscription, and Coach.
3.3 Account Termination
- By You: You may request account deletion by contacting us at rushd.support@techwards.co.
- By Us: We reserve the right to suspend or terminate accounts that violate these Terms, upon notice where practicable.
- By a Coach: A Coach may remove a Client from their Practice at any time.
4. Subscriptions and Payments
4.1 Client Subscriptions
Coaches set their own subscription tiers, pricing, and entitlements. When you subscribe to a paid tier within a Practice, you are purchasing access to that Coach’s content and services as defined by that tier.
- Billing: Subscriptions are billed monthly through Stripe, Inc. Some Coaches may offer prepaid commitment plans (multiple months upfront at a discounted rate).
- Currency: Each Practice operates in a single currency set by the Coach.
- Manual Billing: Some Coaches may collect payment outside of Stripe (bank transfer, mobile wallet, etc.). In such cases, your subscription is managed manually by the Coach.
4.2 Entitlements
Paid tiers may include monthly allowances for AI coaching messages and course enrollments. AI message allowances reset each billing period; course enrollment allowances carry forward. Specific limits are displayed on the tier selection screen.
4.3 Credits
Coaches may offer one-time credit packages for additional AI messages or course enrollments beyond your tier allowance.
4.4 Cancellation and Downgrades
- You may cancel your subscription at any time. Upon cancellation, you retain access to your paid tier until the end of the current billing period, after which you move to the free tier.
- Downgrading to a cheaper tier takes effect at the start of your next billing period.
- Course enrollments (granted and purchased) survive cancellation and downgrade. Already-unlocked courses remain accessible.
4.5 Refunds
Refund policies are determined by each Coach for their Practice. Techwards does not process refunds on behalf of Coaches. For Stripe-processed payments, contact your Coach directly.
5. Coaching Sessions
5.1 1:1 Sessions
The Platform enables Coaches to offer 1:1 video coaching sessions powered by Amazon Chime SDK.
- Booking: Sessions are booked through the Platform’s scheduling system. Coaches configure their availability using one of three methods: in-app scheduling, Google Calendar sync, or Calendly integration.
- Recordings: Sessions may be recorded with the knowledge of both participants. Recordings are stored securely and accessible to both the Coach and the Client through the Platform.
- Transcription: Live transcription and translation may be enabled during sessions using AWS Transcribe and AWS Translate.
- Session Notes: Coaches may create post-session notes and attach files. Session notes are visible only to the Coach unless explicitly shared.
5.2 Live Events
Coaches may host live broadcast events (via YouTube) with an integrated chat feature. Chat participation is subject to rate limiting.
6. AI Coaching Bot
Each Practice may have an AI coaching bot powered by Amazon Bedrock, trained on content the Coach uploads. The bot provides information and guidance based on the Coach’s knowledge base.
The AI bot is not a substitute for professional advice. Responses are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate. Neither Techwards nor the Coach guarantees the accuracy of AI-generated content. Always exercise your own judgment and consult qualified professionals for medical, legal, financial, or other critical advice.
AI bot usage is subject to per-tier monthly message limits and content guardrails configured by the platform.
7. Content and Intellectual Property
7.1 Coach Content
Coaches retain ownership of all content they upload to the Platform (videos, courses, ebooks, articles, knowledge base documents). By uploading content, Coaches grant Techwards a limited license to host, display, and deliver that content to authorized Clients through the Platform.
7.2 Client Content
Clients retain ownership of any content they submit (support messages, bot conversations). By submitting content, you grant Techwards and the relevant Coach a license to use it for the purpose of providing the coaching service.
7.3 Platform
The Platform itself — including its design, code, branding (where not customized by a Coach), and documentation — is the intellectual property of Techwards. You may not copy, modify, distribute, or reverse-engineer the Platform.
8. Acceptable Use
You agree not to:
- Use the Platform for any unlawful purpose.
- Impersonate another person or entity.
- Interfere with or disrupt the Platform’s infrastructure.
- Attempt to access another user’s account or another Practice’s data.
- Upload malicious files, viruses, or harmful code.
- Scrape, crawl, or automated-access the Platform without written permission.
- Use the AI bot to generate content that is harmful, abusive, or violates any law.
- Circumvent subscription limits, entitlements, or payment requirements.
Violation of these rules may result in immediate account suspension or termination.
9. Privacy
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
10. Third-Party Services
The Platform integrates with third-party services (Stripe, AWS, Google Calendar, Calendly, YouTube, Mixpanel, PostHog). Your use of these services through the Platform is subject to their respective terms and privacy policies. Techwards is not responsible for the practices of third-party providers.
11. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, or secure. We do not warrant the accuracy or reliability of any content delivered through the Platform, including AI-generated responses.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TECHWARDS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO TECHWARDS (NOT TO A COACH) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Techwards, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws applicable to your jurisdiction:
- For users in the Kingdom of Saudi Arabia: The laws of the Kingdom of Saudi Arabia shall apply. Disputes shall be subject to the jurisdiction of the competent courts in the Kingdom of Saudi Arabia.
- For users in Pakistan: The laws of the Islamic Republic of Pakistan shall apply. Disputes shall be subject to the jurisdiction of the courts in Lahore, Pakistan.
- For all other users: The laws of the State of Delaware, United States of America, shall apply, without regard to its conflict of law principles. Disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.
14.2 Dispute Resolution
Before initiating any legal proceeding, you agree to attempt to resolve the dispute informally by contacting us at rushd.support@techwards.co. We will attempt to resolve the matter within thirty (30) days.
15. Modifications to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through the Platform or via email. Your continued use of the Platform after such changes constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Techwards regarding your use of the Platform and supersede any prior agreements.
18. Contact Us
If you have questions about these Terms, contact us at:
Techwards Email: rushd.support@techwards.co Website: rushd.coach